Return & Refund Policy

We aim to ensure your complete satisfaction with our products. If, for any reason, you are not entirely happy with your purchase, we're here to help.

1. Returns

You have 30 days from the date of purchase to return an item.
To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it.
Please ensure the product is in its original packaging.
Non-returnable items: We do not accept returns on opened essential oil blends, herbal products, or customized items for safety and hygiene reasons.

2. Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your return.
After inspecting the item, we will let you know about the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5-7 business days for the refund to process.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at sacredspiritherbals@gmail.com with a description of the issue and a photo, if possible.
Exchanges must be requested within 30 days of purchase.

4. Sale Items

Only regular-priced items may be refunded. Sale/Clearance items are final sale and cannot be refunded or exchanged.

5. How to Initiate a Return or Exchange

To return or exchange an item, please contact us at sacredspiritherbals@gmail.com with your order number and reason for return.
Once your return or exchange request is approved, we will provide instructions on how to proceed.

6. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are exchanging an item due to a defect or error on our part, we will cover the shipping costs.

Contact Us If you have any questions about our return policy, please contact us at sacredspiritherbals@gmail.com

Thank you for shopping with us!