Return & Refund Policy

Return & Refund Policy

We aim to ensure your complete satisfaction with our products. If, for any reason, you are not entirely happy with your purchase, we're here to help.

1. Returns

  • You have 30 days from the date of purchase to return an item.
  • To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it.
  • Please ensure the product is in its original packaging.
  • Non-returnable items: We do not accept returns on opened essential oil blends, herbal products, or customized items for safety and hygiene reasons.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you that we have received your return.
  • After inspecting the item, we will let you know about the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5-7 business days for the refund to process.

3. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us at sacredspiritherbals@gmail.com with a description of the issue and a photo, if possible.
  • Exchanges must be requested within 30 days of purchase.

4. Sale Items

  • Only regular-priced items may be refunded. Sale/Clearance items are final sale and cannot be refunded or exchanged.

5. How to Initiate a Return or Exchange

  • To return or exchange an item, please contact us at sacredspiritherbals@gmail.com with your order number and reason for return.
  • Once your return or exchange request is approved, we will provide instructions on how to proceed.

6. Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you are exchanging an item due to a defect or error on our part, we will cover the shipping costs.

Contact Us If you have any questions about our return policy, please contact us at sacredspiritherbals@gmail.com

Thank you for shopping with us!